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NETQ FREE

NETQ GROW

 

 

Trial

Flex

Student

Business

Unlimited

+ Users and administration

  
(Simultaneous) users 1 1 1 1 1 1
Use in all web browsers: Microsoft Internet Explorer 8+, Mozilla FireFox 2+, Google Chrome and Apple Safari 3+ YES YES YES YES YES YES
Display settings (user interface) in language of choice YES YES YES YES YES YES

+ Free user support

Free

Trial

Flex

Student

Business

Unlimited
Checklist for making a good survey YES YES YES YES YES YES
Business survey templates - YES YES YES YES YES
Self support via user manual YES YES YES YES YES YES
Web support via community with users YES YES YES YES YES YES
E-mail helpdesk for users - - - - YES YES

   Design and manage surveys

Free

Trial

Flex

Student

Business

Unlimited
 

+ Create new survey

  
Number of questions per survey 10 Unlimited Unlimited Unlimited Unlimited Unlimited
Number of surveys Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Edit survey templates - YES YES YES YES YES
Step-by-step work flow for designing your own surveys YES YES YES YES YES YES
Copying and then re-editing your own surveys YES YES YES YES YES YES

+ Questions types

  
Number of question types 5 20+ 20+ 20+ 20+ 20+
Text box for explanation or instruction YES YES YES YES YES YES
Yes/No question
(multiple choice, only one answer)		 YES YES YES YES YES YES
One answer question (multiple choice, only one answer) YES YES YES YES YES YES
Multiple answer question (multiple choice, multiple answers) YES YES YES YES YES YES
Free input line question (free input box) YES YES YES YES YES YES
Comment box question
(free input box with several lines)		 YES YES YES YES YES YES
Whole number question (numeric input field)
 - YES YES YES YES YES
Fraction question (numeric input field) - YES YES YES YES YES
E-mail adress question - YES YES YES YES YES
Telephone number question - YES YES YES YES YES
Postal code question - YES YES YES YES YES
Date choice question - YES YES YES YES YES
Time choice question - YES YES YES YEs YES
One answer picture/video question (multiple choice, only one answer)
 - YES* YES* YES* YES* YES*
More answers picture/video question (multiple choice, several answers)
 - YES* YES* YES* YES* YES*
One answer matrix question (multiple choice matrix, only one answer per sub question)
 - YES YES YES YES YES
Statement question (multiple matrix with rating scale, only one answer from ranking of statements)
 - YES* YES* YES* YES* YEs*
Smiley question (multiple matrix with rating scale, only one answer from ranking of emoticons)
 - YES YES YES YES YES
+ / - question (multiple matrix with rating scale, only one answer from ranking of + / - characters)
 - YES YES YES YES YES
Rating question (multiple matrix with rating scale, only one answer per sub question)
 - YES* YES* YES* YES* YES*
Extreme aspects question (multiple choice matrix with rating scale, only one answer per sub question)
 - YES YES YES YES YES
Multiple answers matrix question (multiple choice matrix, several answers per sub question)
 - YES YES YES YES YES

+ Optional question settings

  
Add instruction text before, between, or after questions YES YES YES YES YES YES
Pictures, films or links as question / in question - YES YES YES YES YES
Make answering compulsory per question - YES YES YES YES YES

+ Optional answer settings

  
Half open answer possibility: Other (please specify) YES YES YES YES YES YES
Pictures, films or links as answer option - YES YES YES YES YES
Compel minimum and/or maximum number of answers - YES YES YES YES YES
Input validations for e-mail, telephone and postal code - YES YES YES YES YES
Input validations for (begin and end) date and time - YES YES YES YES YES
Input validations for numerals - YES YES YES YES YES
Randomise answer options - YES YES YES YES YES
Exclude answer options from randomisation - YES YES YES YES YES

+ Survey logic and piping

  
Jumps/ skips for skipping questions - YES YES YES YES YES

+ Multilingual surveys

  
Design surveys in any language YES* YES* YES* YES* YES* YES*
Input validations (masks) per country for telephone and postal code - YES* YES* YES* YES* YES* -
* Currently available in English and Dutch  

+ Survey design and housestyle

  
Freely format questions, answer options and text boxes via WYSIWYQ-editor YES YES YES YES YES YES
Create your own template for general layout of questionnaire YES YES YES YES YES YES
Display your own logo and title in page header (and/or footer) - - - YES YES YES

+ Edit survey

  
Drag & drop for placing questions and changing question and answer sequences YES YES YES YES YES YES
Undo or repeat actions YES YES YES YES YES YES
Live preview during editing of questions and questionnaire YES YES YES YES YES YES
Set page lay out for answers (blocks) and text boxes YES YES YES YES YES YES

+ Manage survey

  
Edit questionnaire in design stage YES YES YES YES YES YES
Test stage before start of survey YES YES YES YES YES YES
Data collection (with automatic data processing) after start YES YES YES YES YES YES

   Gather response

Free

Trial

Flex

Student

Business

Unlimited
 

+ Distribute survey

  
Banner advertisement or hyperlink on website YES YES YES YES YES YES
Display survey on own website or intranet YES YES YES YES YES YES
Posting on social media such as LinkedIn, Twitter, Hyves and Facebook YES YES YES YES YES YES
Letter with redirect to survey YES YES YES YES YES YES
E-mail invitation with general survey link YES* YES* YES* YES YES YES
E-mail invitation with unique survey link for identifying respondent - - - YES YES YES
* Distributing e-mails via your own e-mail program
  

+ Create e-mail distribution list

  
Import e-mail addresses and personal data from Microsoft Excel file - - - YES YES YES
Validation of e-mail address format when importing - - - YES YES YES
Checking uniqueness of e-mail address when importing - - - YES YES YES
Manually add and edit e-mail addresses and personal data - - - YES YES YES
NEW Draw random sample from external address file expected expected expected expected expected expected

+ Type of e-mail messages

  
Invitation message for participation in survey - - - YES YES YES
Reminder message for non-response - - - YES YES YES

+ E-mail design and housestyle

  
Freely format text of e-mail message via WYSIWYQ-editor - - - YES YES YES
Personalise text in e-mail message per individual respondent - - - YES YES YES
Set own “Reply” e-mail address - - - YES YES YES

+ E-mail distribution

  
Send test e-mail to (random sample from) own test group - - - YES YES YES
Send e-mail invitations at any desired moment - - - YES YES YES
SPAM warning before distributing e-mails - - - YES YES YES
Send e-mail reminder to non-response - - - YES YES YES
Send e-mail reminder to all those invited for anonymous processing - - - YES YES YES

+ Quota management

  
Schedule survey end date YES YES YES YES YES YES

+ Access respondent

  
Maximal response 100 per month 100 per month 250 per month 1.500 per half year 3.000 per year Unlimited*
Response via any web browser: Microsoft Internet Explorer, Mozilla Firefox, Opera, Google Chrome and Apple Safari YES YES YES YES YES YES
Participate several times (from same computer) in survey YES YES YES YES YES YES
Complete questionnaire in multiple sessions YES YES YES YES YES YES
Turn off leaf backwards in questionnaire YES YES YES YES YES YES
Complete questionnaire entirely via keyboard YES YES YES YES YES YES
Validation unique response via unique link per respondent - - - YES YES YES
* An unlimited response applies, but NETQ can restrict the number of respondents if this is necessary to maintain the service level, also for

other users

  

+ Feedback to respondent

  
Progress indicator in questionnaire YES YES YES YES YES YES
Anonymous processing possible YES YES YES YES YES YES

   Results report and export

Free

Trial

Flex

Student

Business

Unlimited
 

+ Retrieve and edit results

  
General response statistics to survey (total and percentages invited persons, started and completed, and validity and execution times) YES YES YES YES YES YES
Straight counts per question in table and chart YES YES YES YES YES YES
Average and standard variance per question YES YES YES YES YES YES

+ Export results

  
Export general statistics and results per question as report (PDF) YES YES YES YES YES YES
Export results as Microsoft Excel file (XLS) - - - YES YES YES

+ Report design and housestyle

  
NEW Compile own report from available questions YES YES YES YES YES YES
NEW Add text boxes for explanation to report YES YES YES YES YES YES
Set graph/chart and display per question - YES YES YES YES YES
NEW Compile several reports per survey - - - YES YES YES